Refund Policy
At Switch High , we are committed to providing our clients with exceptional service and ensuring their satisfaction with our digital consulting services. However, we understand that there may be situations where a refund is necessary. This refund policy outlines the terms and conditions for obtaining a refund from Switch High.
Refund Eligibility:
- Refunds will be considered for the following situations:
- Service not delivered as described in the agreement.
- Unsatisfactory service quality that significantly deviates from agreed-upon standards.
- Cancellation of services within the specified cancellation period (if applicable).
Requesting a Refund:
- Clients must submit a refund request in writing via email to relation@switchhigh.com.
- The refund request must include detailed information on the reasons for seeking a refund, along with any supporting documentation.
Refund Review Process:
- Switch High will review the refund request within one week.
- We may request additional information or clarification during the review process.
- Refunds will be approved or denied based on the merit of the request and adherence to the refund policy.
Refund Approval:
- If the refund request is approved, Switch High Digital Consulting Agency will process the refund within 30days.
- Refunds will be issued using the same payment method used for the original transaction.
Switch High reserves the right to update or modify this refund policy at any time. Clients will be notified of any changes to the policy. It is the client's responsibility to review this policy periodically for updates.
Contact Us
If you have any questions about this Refund Policy, you can contact us:
